Skip to content
Browse the docs

Data freshness

Understand the dates in Growth Hub, how to refresh your numbers, and what to check when a figure is missing, late or differs from the platform's report.

On this page
  1. What if a figure looks wrong?
  2. What if an account needs reconnecting?

Growth Hub reports the data available for the selected account and period. A platform can report late, omit a metric, or require a renewed connection.

To request an update:

  1. Use Refresh your numbers in Growth Hub.
  2. Wait for the request to finish.
  3. Check the displayed dates.

Refreshing does not guarantee that a platform has newer numbers ready.

What if a figure looks wrong?

  1. Check the selected platform, channel, and date range first.
  2. Read any note about the days included or data still coming in.
  3. Compare the same period in the platform’s own reporting before treating a difference as a change in performance.

What if an account needs reconnecting?

  1. Open Settings > Platforms.
  2. Use the reconnect option for that account.
  3. If data still appears incomplete, keep the affected platform and date range with your question so the issue can be investigated.

Connect your channels covers managing access. Veri does not promise an instant refresh of every metric or every historical period.

Try it on your own channel.

Connect YouTube, TikTok or X and ask Veri about your next video or post.

Get started

Free early access, no card required.