Legal

Privacy Policy

How Veri collects, uses, and protects your data.

Last updated: February 2026

Information We Collect

Account Information

When you create a Veri account, we collect your email address, username, and any profile information you choose to provide.

Social Media Data

With your permission, we collect public profile information and engagement metrics from connected social platforms (YouTube, X, Instagram, TikTok) to power your creator analytics and Growth Hub insights.

Usage Analytics

We use PostHog for product analytics (page views, feature usage, anonymized event tracking), Google Tag Manager for marketing attribution, and Sentry for error monitoring and performance. All analytics data is anonymized and does not include your social media content or credentials. You can opt out via your browser's Do Not Track setting.

Communication Data

Messages you send through Veri Chat and support communications are stored to provide personalized assistance and support.

YouTube Data Collection (OAuth)

When you connect your YouTube account via OAuth, we request access to the following data:

  • Channel Information: Channel name, description, subscriber count, total views, video count, and profile imagery
  • Performance Analytics (28-day & lifetime): Views, watch time, engagement metrics (likes, comments, shares), and audience retention
  • Audience Demographics: Age ranges, gender distribution, geographic locations, and playback devices
  • Traffic Sources: YouTube search, suggested videos, external sites, playlists, and direct traffic
  • Video-Level Metrics: Per-video views, watch time, engagement, and retention curves for highlighted videos
  • Revenue & Monetization Data: Estimated earnings, CPM, ad impressions, monetized playbacks, and per-video revenue

OAuth scopes requested:

  • youtube.readonly — Read basic channel information
  • yt-analytics.readonly — View non-monetary analytics reports
  • yt-analytics-monetary.readonly — View monetization and revenue data
  • userinfo.profile — Confirm the Google account identity
  • userinfo.email — Match the Google account to your Veri profile

Important: Revenue and monetization data is only visible in your private Growth Hub dashboard. We never share this data with brands unless you explicitly choose to disclose it in an application.

TikTok Data Collection (OAuth)

When you connect your TikTok account via OAuth, we request access to the following data:

  • Profile Information: Display name, username, avatar URL, profile link, bio description, and account verification status
  • Account Statistics: Follower count, following count, total likes count, and total video count
  • Video Data: List of your public videos, titles, descriptions, hashtags, cover images, and video IDs
  • Engagement Metrics: Per-video views, likes, comments, shares, and engagement rates
  • Content Performance: Video performance trends, growth metrics, and audience engagement patterns

OAuth scopes requested:

  • user.info.basic — Read basic profile information (avatar, display name)
  • user.info.profile — Read additional profile information (bio, profile link, verification status)
  • user.info.stats — View account statistics (follower count, video count, likes)
  • video.list — Access your public videos and video metadata

Important: We comply with TikTok's Developer Terms of Service and Data Sharing Agreement. Your TikTok data is only visible in your private Growth Hub dashboard and is never sold to third parties. We only share creator metrics with brands when you explicitly apply to their campaigns.

How We Use Your TikTok Data

  • Build and update your creator profile and analytics dashboard
  • Track cross-platform growth metrics and engagement trends
  • Power AI-powered insights and content recommendations
  • Match you with relevant brand partnership opportunities
  • Display performance analytics in your Growth Hub dashboard
  • Generate comparative analytics across connected platforms

TikTok Data Retention

  • Account Data: Retained until you disconnect your TikTok account or delete your Veri account
  • Video Analytics: Retained for 24 months or until you revoke TikTok authorization
  • OAuth Tokens: Stored encrypted and refreshed automatically (24-hour token lifecycle)
  • Performance Metrics: Historical data retained to show growth trends over time
  • Video Previews: TikTok video metadata cached for dashboard display

Data Deletion: When you disconnect your TikTok account or delete your Veri account, all TikTok-sourced data is permanently deleted within 30 days.

Your TikTok Data Rights

You have full control over your TikTok data:

  • Disconnect: Remove TikTok integration at any time from your dashboard
  • Revoke Access: Revoke Veri's access through TikTok's privacy settings
  • Data Deletion: Request immediate deletion of all TikTok data at privacy@ngplus.me
  • Data Export: Download your TikTok analytics data in machine-readable format

You can revoke Veri's access to your TikTok data at any time through:

  • Your Veri dashboard: Settings → Connected Accounts
  • TikTok app: Settings and privacy → Security → Manage third-party access
  • Contact us at privacy@ngplus.me for immediate data deletion

TikTok Data Processors

TikTok data is processed by the following third parties under data protection agreements:

  • MongoDB Atlas: Encrypted database storage for creator profiles and analytics
  • OpenAI & Anthropic: AI-powered insights and content recommendations (anonymized data only)
  • Our backend servers: Secure API integration and data synchronization

All processors are bound by data protection agreements and may only use your TikTok information to provide services on our behalf.

How We Use Your Information

  • Creator Profile & Analytics: Analyze your social media performance to build your creator profile, track growth metrics, and power the Growth Hub dashboard
  • Personalized Experience: Provide tailored recommendations, campaigns, and AI insights based on your creator profile
  • Brand Matching: Connect you with relevant brand partnership opportunities based on your audience and content
  • Platform Improvement: Enhance our services and develop new features based on usage patterns
  • Communication: Send you important platform updates, campaign notifications, and support responses

Data Sharing & Third Parties

We do not sell your personal information. We may share limited data in the following circumstances:

Brand Partners

When you apply to brand campaigns, we share relevant creator metrics and contact information with participating brands.

Service Providers

We work with trusted third-party services for analytics, hosting, and AI processing. These providers are contractually bound to protect your data.

Third-Party Data Processors

  • MongoDB Atlas: Encrypted database hosting for creator profiles and analytics
  • Google Cloud Platform: OAuth authentication and YouTube API access
  • RapidAPI: Secure retrieval of caption transcripts when requested
  • OpenAI & Anthropic: AI-powered insights, chat responses, and summarization

Each processor is bound by data protection agreements and may only use your information to provide services on our behalf.

Legal Requirements

We may disclose information if required by law or to protect the rights and safety of our users and platform.

Your Privacy Rights

You have the following rights regarding your personal data:

  • Access & Download: Request a copy of all personal data we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal data and account
  • Portability: Export your data in a machine-readable format

To exercise these rights, contact us at privacy@ngplus.me or through your account settings.

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for sensitive data transmission
  • Secure server infrastructure with regular security audits
  • Access controls and authentication for all team members
  • Regular backups and disaster recovery procedures
  • Compliance with GDPR, CCPA, and other privacy regulations

Data Retention Policy

We retain your data for the following periods:

  • Account Data: Retained until you delete your account or request deletion
  • YouTube Analytics: Retained for 24 months or until you disconnect or revoke your YouTube connection
  • OAuth Tokens: Stored encrypted until you revoke authorization or delete your account
  • Communication Logs: Veri Chat messages retained for 12 months to improve service quality
  • Anonymized Analytics: Aggregated usage data retained indefinitely without personal identifiers

Account Deletion: When you delete your account, all personal data is permanently removed within 30 days. Certain records may be retained longer if required by law (e.g., financial or audit obligations).

Google API Services Compliance

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We Will Not:

  • Transfer your YouTube data to third parties except as necessary to provide our services
  • Use your YouTube data to serve advertisements
  • Allow humans to read your YouTube data except where required for security, compliance, or with your explicit consent
  • Use your YouTube data to train machine learning models without your consent

Your Control

You can revoke Veri's access to your YouTube data at any time through your Google Account permissions or by using the Revoke & Reset option in your Veri dashboard.

Cookie Policy

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic platform functionality and security
  • Analytics Cookies: PostHog and Sentry use cookies to understand how users interact with our platform and to monitor for errors
  • Preference Cookies: Remember your settings and personalize your experience

Questions About Privacy?

If you have questions about this Privacy Policy or our data practices, please contact us:

This Privacy Policy may be updated from time to time. We will notify you of any material changes by email or through platform notifications.

Frequently Asked Questions

What data does Veri collect from my YouTube account?

When you connect your YouTube account via OAuth, Veri collects channel info (name, subscriber count, total views), performance analytics (views, watch time, engagement metrics), audience demographics, traffic sources, per-video metrics, and revenue/monetization data. All access is read-only and you can revoke it at any time.

Does Veri sell my personal data?

No. Veri does not sell your personal information. Creator metrics are only shared with brand partners when you explicitly apply to their campaigns.

How do I delete my Veri account and data?

You can delete your account through your account settings. All personal data is permanently removed within 30 days. For immediate deletion, email privacy@ngplus.me.

How can I revoke Veri's access to my YouTube or TikTok account?

For YouTube: visit myaccount.google.com/permissions or use Revoke & Reset in your Veri dashboard. For TikTok: go to TikTok Settings and privacy → Security → Manage third-party access, or disconnect from your Veri dashboard under Settings → Connected Accounts.

How long does Veri retain my analytics data?

YouTube analytics are retained for 24 months or until you disconnect your account. TikTok analytics are retained for 24 months or until you revoke authorization. All data is deleted within 30 days when you close your account.

Is my YouTube revenue data ever shared with brands?

No. Revenue and monetization data is only visible in your private Growth Hub dashboard. It is never shared with brands unless you explicitly choose to disclose it in a campaign application.

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